By Mitch Duckler
As featured in AMA blog Elevate
It is time to face the facts: The success of most service-driven businesses, especially restaurants and hotels, have long been affected by online review sites. Recently, though, their efficacy has started creeping into other industries as well. So much so that everyone from real estate agents to contractors to babysitters have become susceptible to the sting that can come with negative peer reviews...
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