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About Us

Building Brands the World Can’t Live Without

The Indispensable Consultancy

We are relentlessly committed to helping clients build brands the world cannot live without. We dig deep to uncover truths others cannot easily see. We believe our job as strategy consultants is to solve complex brand challenges. Only then can we begin to build a truly indispensable brand.

From proper brand positioning, to effective brand extensions, to robust brand architecture, we zero-in on the issues that matter most to your business. We optimize your time and resources through proven methodologies and techniques. We tailor engagements to meet brands' unique needs with dedicated experts who are focused on your business.

Fullsurge Office
About-Us

Philosophy

We believe brands represent a company’s most valuable intangible asset. As such, they must be inspired by not only creative genius, but thoughtful and strategic intention. This requires taking both an inside-out and outside-in approach to problem-solving.

Brand strategy is the external manifestation of business strategy, so understanding internal perspectives and strategic intent is critical. However, brand strategy must NOT be developed solely within the confines of a conference room or C-suite meeting. Obtaining rich (often hidden) insights through voice of customer research is essential to unlocking the magic of a meaningfully differentiated brand.

How we’re different

People

Experienced, senior-level partners who not only sell projects, but do the work


  • Team of experts, each with 25+ year track record
  • Client-side and consulting experience
  • Deep knowledge across myriad industries

Projects

Highly customized, cut-to-the-chase approaches and methods


  • Individually scoped to your needs
  • “Right-sized”; never over-engineered
  • Actionable and pragmatic deliverables

Protocol

Processes that adapt to your reality, rather than imposing our own


  • Seamlessly integrated with your team
  • Flexibly working at your pace
  • Respectfully challenging conventional wisdom

Our Partners

Each FullSurge partner brings 25+ years of highly relevant consulting and client-side experience to your brand engagement, ensuring all project deliverables are high-caliber, pragmatic and actionable.

Mitch Duckler
Mitch Duckler

Managing Partner

Carolyn Crafts
Carolyn Crafts

Partner

Our Team

Michael Million
Michael Million
Michelle Sanchez
Michelle Sanchez
Verna Donovan
Verna Donovan
Judy Hopelain
Judy Hopelain
Todd Piper-Hauswirth
Todd Piper-Hauswirth
Cynthia Opie
Cynthia Opie
Deborah Maue
Deborah Maue
Nancy-Wulz
Nancy Wulz
Our Latest Book
book1

The Future-Ready Brand

A deep dive into how the world's most influential Chief Marketing Officers (CMOs) are steering their brands through the complexities of societal changes and technological advancements.

Featured Clients

caterpillar
logo-wabash
hyatt
Client Logo_Scotts Miracle Gro
Client Logo_Hospira
Client Logo_American Family Insurance
Client Logo_Alcon
Client Logo_BlueCross Blue Shield
Client Logo_Deloitte
cox
general-electric-logo
eversana
advocate-health-care
college-of-american
the-home-depot
Client Testimonials

Ann Norman

Director of Enterprise Brand Strategy

Partnering with FullSurge brought critical brand strategy and growth expertise to round out our internal team. The work was well regarded across the organization and helped us expand our thinking beyond our industry, thanks to the FullSurge team’s rich experience.

Our partners are proud to hold leadership positions in—and contribute content and thought leadership to—some of the most influential brand and marketing professional associations in the world.
Association of National Advertisers (ANA)

Association of National Advertisers (ANA)

The ANA is the U.S. advertising industry's oldest and largest trade association. Representing more than 20,000 influential brands, it helps members drive industry and societal change through its CMO-endorsed Growth Agenda.

American Marketing Associaiton (AMA)

American Marketing Associaiton (AMA)

The American Marketing Association has over 40,000 members across 76 professional chapters and 250 collegiate chapters. It strives to be the most relevant force shaping marketing around the world; an essential community for marketers.

Institute for the Study of Business Markets (ISBM)

Institute for the Study of Business Markets (ISBM)

ISBM is a research institute situated at the Pennsylvania State University. Its mission is to play a leadership role in advancing B2B marketing, and to promote business marketing as a specialized field within the broader marketing discipline.

REGGIE Awards

REGGIE Awards

The REGGIE Awards are the premier industry awards program recognizing the best brand activation marketing campaigns in the world. The name was originally chosen because it symbolizes results by 'making the cash register ring' with consumers.

Latest from the Media
The Marketing Strategy Show Podcast

Bold Brand Strategy with Mitch Duckler from FullSurge

The Marketing Strategy Show Podcast