Rebranding Your Business: When It Might Be Time for a Change

Posted by Mitch Duckler
When to Consider Rebranding Your Business | FullSurge

In the evolution of your company, there often comes a time when the brand you once identified with so effortlessly doesn’t quite fit any longer. When your brand no longer feels comfortable or aspirational, it may be time to consider an in-depth evaluation and rebrand. 

Maybe your brand no longer resonates with customers, and you feel like you need a refresh to stir up interest. Alternatively, perhaps you've decided to pivot your business model entirely and want an updated representation to match the new approach.

If your business merges with another business or acquires a new one, are two of the best times to rebrand the new company. Your new rebranding should showcase the best aspects of both companies setting the stage for the future.

Today more than ever, brands are turning to the power of technology to attract, engage, and retain customers in new and innovative ways. With advancing technology and cutting-edge knowledge, rebranding is becoming more prevalent in today’s rapidly evolving business environment.

However, our brand consultants advise clients not to commit to a rebrand without clear, strategic, customer-focused reasons. Furthermore, once you do, ensure customers know exactly what those reasons are if you want to maintain their loyalty.

Your Name No Longer Fits Who Your Brand Is

Microsoft Games was founded initially in 2000, following the expansion of the company's games division a year before the launch of the original Xbox console a year later. Microsoft Games lasted a year before becoming Microsoft Game Studios, highlighting its acquired subsidiary studios. That branding would last an entire decade before becoming Microsoft Studios in 2011, a refreshed name which communicated a desire to expand beyond gaming and into 'experiences.'

Now, the division is foregoing its name in favor of a rebrand to better focus on Microsoft's most well-known gaming brand. Microsoft Studios is now Xbox Game Studios—suggesting a shift back to games. The change is intended to bring all things gaming at Microsoft under the Xbox branding—including PC and mobile endeavors.

The name change reflects both the team's new philosophy and approach to developing games and also the evolution of the Xbox's brand identity.

“At Xbox, we believe when everyone plays, we all win. It’s why we’re passionate about building a portfolio of games for players across console, PC and mobile. As we’ve expanded our focus beyond the console, the Xbox brand has also evolved from its original roots. Today, Xbox is our gaming brand across all devices, no matter how or where you want to play, or who you want to play with.” —Matt Booty, Corporate Vice President, Xbox Game Studios

Xbox claims the move is to reconfirm their commitment to gaming across all platforms, a part of their focus on getting their content on as many different devices as possible. This rebrand comes only a few weeks after the company announced their intention to become the ‘Netflix of Gaming’ with plans for a trial of a game streaming service later in the year.

Your Product or Service Has Evolved

Every product and service exist to meet a particular need for a specific customer group. Over time, the scope or focus of the product or service will likely evolve to match changing tastes, technology, and other market forces. If your product or service has shifted in a way that no longer fits its former visual identity, it’s time to rebrand.

Microsoft lost ground with the Xbox One. While the rebranding of Xbox’s in-house development group might not seem like a big deal to some, it comes at a critical time for Microsoft after a certain amount of complacency in the last ten years.

Their future aspirations of becoming the ‘Netflix of Gaming’ could be good or bad for both consumers and the industry, and Xbox Game Studios to prove that Microsoft is trying to make gaming the best that it can be. However, considering that almost everything Microsoft does is called “Xbox something,” changing the publishing company to Xbox Game Studios does seem to make sense. However, time will tell. What do you think of the rebranding? Do you think it shows a commitment to gaming from Microsoft?

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